Mosaic Spa & Health Clubs Member Survey
We would be grateful if you would take time to complete this brief questionnaire. You are of course quite welcome to remain anonymous although only named responses will be entered into the prize draw. Please note we will not be able to respond individually to your comments. Thank you for your co-operation.
*1. Please select the health club you are a member of.
Imagine Kings Lynn
Imagine Knaresborough
Imagine Kensington
Imagine Peterborough
Imagine Quy Mill
Imagine Thames Valley
Le Club Cardiff
Le Club Effingham
Le Club Reading
Le Club Merry Hill
Le Club Slough
Old Hall Health Club
Fitness Express Park Farm
Fitness Express Kelling Heath
The Gainsborough Club
Holmer Park
The Shrewsbury Club
Ufford Park
2. What is your age? (Please tick the appropriate box)
Under 30
30 - 39
40 - 49
50 - 59
60 and over
3. How do you rate the following facilities that are offered at the club? (Please circle the most appropriate position on the scale)
1
2
3
4
5
6
7
8
9
10
Swimming Pool
Gym
Sauna
Steam Room
Beauty Salon
Exercise Classes
Indoor Tennis Provision
Outdoor Tennis Provision
Changing Room
Cafe/Bar
Golf Course
4. Why do you belong to this club? (You may tick more than one box)
Because it helps me lose weight/fat
Because it benefits my general health
Because it helps me relax
Because of the provision of Tennis Courts
Because it is a friendly place to go
Because I enjoy it
Other (please state)
5. How do you rate the following features at your club?
1
2
3
4
5
6
7
8
9
10
The standard of general cleanliness at the club
The condition of the golf course
The friendliness / approachability of the staff team
The quality of service offered by the staff team
The standard of social events that are provided by the golf club
The value for money offered by the club
6. How likely is it that you would recommend the club to a friend?
Very unlikely
2
3
4
Uncertain
6
7
8
9
Very Likely
Recommend club
7. What do you like most about the club?
8. What do you like least about the club?
9. Which one aspect of the club needs improving?
10. What other facilities would you like to see offered at the golf club?
11. Would you like to see more or less competitions/dinners held at the golf club?
More
Less
n/a
12. Any other comments
13. If you would like to be entered into our free prize draw, for a chance to win a break at a country house hotel, please enter your name and email address here. Please note your information will not be used for any other purpose.
Submit