Active Centres Customer Satisfaction Survey 2017



Customer Experience

*1. Which Active Leisure Centre did you last visit?


*2. How did you commute to the Leisure Centre?


*3. If you travelled by car, did you find a parking space within a couple of minutes?


*4. Did the receptionist greet/acknowledge you in a friendly manner?


*5. If you visited reception were you served in a reasonable amount of time?


*6. Were you satisfied with the cleanliness of the main entrance/reception area?


*7. Please select the activity you most frequently take part in:


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